Always available – we'll answer when you can't
We answer inquiries after hours, on weekends and on public holidays, so that employees and customers always have access to professional assistance.
Switchboard solutions from Securitas are always manned and ready to help! Today, we handle over ten thousand cases every month for our customers – and we are ready for more.
Handling customer and audience inquiries can be demanding for businesses and take focus away from their core tasks. Therefore, many companies in Norway choose to use the service switchboard solution from Securitas to handle large volumes of inquiries on their behalf. Our experienced operators ensure professional and branded customer care, which both improves customer service and reduces operational burden.
Our switchboard handles inquiries around the clock, ensures a quick response in critical situations and offers scalable solutions for optimal resource utilization. Professional, safe and cost-effective service – when it really matters!
We answer inquiries after hours, on weekends and on public holidays, so that employees and customers always have access to professional assistance.
Our operators handle both daily and emergency situations using the right technology and warning system, ensuring a rapid response to fire, violence and emergencies.
We offer round-the-clock staffed solutions and tailored action plans for efficient traffic management, technical requests and contact notifications.
We offer scalable solutions for high availability, efficient use of resources and proper handling of all inquiries without the need for a separate switchboard.
Securitas is a global leader in security and is trusted by businesses of all sizes to protect what matters most to them. With over 90 years of experience, we combine advanced technology and expert expertise to deliver tailor-made solutions. This commitment is reflected in our switchboard solutions, where we handle more than 10,000 cases every month. From managing inquiries to supporting alarm response, our flexible solutions enable businesses to focus on what they do best, while ensuring peace of mind and reliability.
Contact UsFAQs
Do you have any questions? We have the answers! Explore our frequently asked questions (FAQs) and find clear and concise answers to what we get the most inquiries about.
Securitas sentralbordsløsninger gir profesjonell håndtering av innkommende samtaler og beskjeder. Våre operatører sikrer at alle henvendelser blir behandlet effektivt og med høy grad av kundeservice, noe som gir en sømløs opplevelse for både ansatte og kunder.
Ved å bruke Securitas sentralbordsløsninger, kan bedriften din dra nytte av profesjonell samtalehåndtering som frigjør tid for dine ansatte. Dette gir dem mulighet til å fokusere på kjernevirksomheten, mens vi sørger for at alle henvendelser blir håndtert raskt og effektivt.
Ja, Securitas tilbyr fleksible sentralbordsløsninger som kan skreddersys etter dine spesifikke behov. Enten du trenger fullstendig samtalehåndtering eller bare støtte i travle perioder, kan vi tilpasse våre tjenester for å møte dine krav og sikre optimal drift.
For nearly a century, organizations around the world have relied on our expertise to protect locations, assets, and employees.
Whether you're looking for bespoke security solutions or want to discuss a partnership, our advisors are ready to help.
Contact us today and let's build a safer future together.